Shipping Policy
At Sincere, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
Orders are confirmed after successful payment.
Orders are generally processed within 1–3 business days.
Sundays and public holidays are not included in processing time
2. Delivery Time
Delivery timelines depend on the delivery location and pincode.
Orders are usually delivered within 3–7 business days.
Remote or rural locations may require additional delivery time.
3. Shipping Charges
Shipping charges depend on order value, weight, and delivery location.
Any applicable shipping charges will be clearly displayed at checkout.
Free shipping may be available during promotional offers.
4. Cash on Delivery (COD)
COD is available for selected products and pincodes only.
Additional COD charges may apply to certain orders.
5. Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email.
You can also track your order by logging into your Sincere account.
6. Delivery Issues
Delays may occur due to incorrect or incomplete delivery information.
Delivery may also be delayed due to unforeseen circumstances such as weather conditions, natural disasters, or logistical challenges.
7. Address Change
Delivery address can be changed only before the order is shipped.
Address changes are not possible once the order has been dispatched.
8. Contact Us
For any shipping or delivery-related queries, please contact us:
📧 Email: support@sincere.net.in